Startup Web Platform
Head of Design
Paul Min (Juris Grad)
Kirill Mangutov (CS Grad)
Peter Lvanov (CS Grad)
Benjamin Lee (Data Science)
July, 2016 - Present
Which Lawyer is right for me ?
Consumers seeking the help of a lawyer are often confronted with too many options or missed connections to know which lawyer is the optimal choice.
Which Client has a good case ？
Lawyers seeking worthwhile cases allocate significant resources in acquiring cases and then filtering “bad” cases from “good” cases.
"Let's connect you with the right attorney!"
Zealous is a legal matchmaking service that helps both the consumer and attorney easily find their optimal counterpart by utilizing an algorithm that filters according to user-defined features and preferences.
ADVANTAGES for clients
- Preliminary research on the legal issue is no longer needed
- No more chasing down or playing phone-tag with attorneys
How a client can get connected with the attorney with the help of the product.
current task and Goal
TASK: Designing landing page and content questionnaire.
GOAL: Making the whole user experience simple, avoid confusing,
and eventually guide users to go through the whole process.
target user for current design
Client side is the current focus of the product.
with one "Get started" Button
with category selection Button
I took the first question of selecting case area out of the questionnaire and embedded on the landing page. Such solution can enable clients to select their case category on home page so that they can understand what kind of legal problems this platform can help with. At the same time, the design motivates users to continue clicking through the process.
The earliest version tried to provide a progress bar on top of the interface to inform users how many questions left . But later we found that the quantity of the question was different under different branches so it's not feasible to go further this direction.
These two versions kept the questions the users answered shown on the screen so that the user can always check whether the answers are right or wrong.
feedbacks from the usability test
The design of keeping all the questions displaying on the screen makes the interface look crowded, which brings pressure to the users to finish the questions. So I gave up this idea and tried to think a way to make the questionnaire section neat and simple so that it wouldn't add pressure for users achieving the process.
The final design of the questionnaire section doesn't show all previous questions on the screen. Displaying one question at a time eliminates the need for users to focus what questions they need to answer. No previous questions showing anymore so that there are less distracting elements. In general, the new interface becomes more straightforward and makes users feel much easier to finish the process.
The final launched website
The content and the design keeps updating according to the business goal and user needs.